Information Technology

As a business attorney, I try to understand my clients’ businesses and keep up with trends that may help my clients address problems they may encounter as their business grows. Three of my favorite podcasts that help me do that include Mac Power Users, which helps you get the most out of your technology, Cortex, which features business and productivity tips from independent content creators, and Free Agents, which discusses the trials and tribulations of starting your own business. On all three shows, the hosts have mentioned that they have hired virtual assistants to help them with various aspects of their growing businesses.

While browsing LinkedIn, I noticed that Frances Annis, a connection I met through the Southern Lancaster County Chamber of Commerce, had recently moved to a Lancaster-based virtual administrative support company called My Reliable Admin. Fran put me in touch with My Reliable Admin founder, Angie Mobarak, who explained that the company provides virtual administrative support to busy professionals and business across the country, utilizing technology and flexible plans and pricing to suit the needs of their clients.

Angie described My Reliable Admin’s approach to providing a positive client experience: “The VA (Virtual Assistant)/Client relationship hinges greatly on trust and communication. The highly responsive nature of our Assistants creates an in-person feel even though clients may reside in a different time-zone from their VA. Full transparency is also critical in building trust as our clients can always know how their Assistant’s time is being spent by viewing a task tracking portal we provide.” Continue Reading Need Administrative Help? Consider Hiring a Virtual Assistant

Our favorite coworking space, The Candy Factory, and Ben Franklin Technology Partners has officially announced that they are teaming up to create a technology incubator in Lancaster City. The formal announcement can be seen in this Lancaster Online article: State-backed incubator for small, new tech businesses in Lancaster County to open March 29.

Last month, Brandon Harter and I attended a sneak preview headlined by Steve Fafel, Director of Business Development and Portfolio Manager for Ben Franklin Technology Partners (BFTP). He introduced BFTP’s role as a state-funded economic development group helping early-stage technology and technology-related companies in Pennsylvania. It does this by providing direct financial resources along with indirect resources like mentoring, facilitating connections, and professional support. Mr. Fafel emphasized that encouraging and helping these entrepreneurs is better for all residents of Lancaster County, as it helps combat issues such as an aging population leading to decreased tax revenue over time, and a population that, for the seventh year in a row, has seen more households leave Lancaster County than move in. Continue Reading The Candy Factory Teams up with Ben Franklin Technology Partners in Lancaster City

In Part I, we discussed what the Children’s Online Privacy Protection Act (COPPA) is, when it applies, and the consequences of failure to comply with the law. Below, we’ll discuss further questions and answers regarding an overview of what’s required when COPPA applies to your website, app or online service. Continue Reading Your Website and the Children’s Online Privacy Protection Act – Part II – Compliance Overview

The Children’s Online Privacy Protection Act, known as COPPA, is a federal law that gives parents and legal guardians control over the collection, use and disclosure of children’s personal information. The goal of COPPA is to protect children’s online interactions and to make sure that parents consent to the collection and use of such data, since children under 13 are considered incapable of understanding the potential consequences of sharing such information.

Here are a few frequently asked questions and answers regarding COPPA, its application and consequences for failure to comply.

What information is considered personal information under COPPA?

 As defined under COPPA, personal information is information that is collected online and identifies an individual, including but not limited to:

  • First and last name
  • Physical address that includes street and town or city name
  • Email address
  • Online identifier that permits an individual to be contacted directly (for example, a username)
  • Telephone number
  • Social security number
  • Image, video or audio containing an individual’s image or voice
  • Information sufficient to identify the home or other physical address of an individual
  • A persistent identifier such as a cookie number, IP address, unique device number
  • Any other information collected from a child that is either about a child that can be used in combination with other personal information to identify the child

When does COPPA apply to a website, app, or online service? Continue Reading Your Website and the Children’s Online Privacy Protection Act – Part I – Does It Apply?

As an avid podcast listener, one of my favorite year-end activities is reading through the “best of” lists of the best podcasts and episodes of the year. Below are a few of my favorite lists of favorites (meta, right?) to get you started:

The Atlantic – The 50 Best Podcasts of 2017

Vulture – The 10 Best Podcasts of 2017

Vulture – The 10 Best Podcast Episodes of 2017

IndieWire – The 50 Best Podcast Episodes of 2017

My typical approach is to review the lists and their descriptions, then add episodes that sound interesting to a new playlist in my preferred podcast app, Overcast.

This year, I thought I’d share my own list of some of my favorite podcasts: Continue Reading My 2017 Podcast Picks

Earlier today a client emailed me and asked for my mailing address because her scanner wasn’t working. As I was replying (using my TextExpander snippet for my office mailing address), I thought to myself: there has to be a better way!

Turns out, there is. And it’s even easier than my initial recommendation, which was to go to the app store on your smartphone or tablet and download one of the many excellent apps that use the device’s camera to scan and create PDF files. I’ve used Scanbot for iPhone to do this for years.

Caution: from here on out, this post is a complete Apple lovefest. If you have an Android or Microsoft device, you can read on and see what you’re missing, or just check in with Brandon Harter – I’m sure he can give you a tip in the right direction. Continue Reading Is That a Scanner in Your Pocket? How to Scan Documents with Your iPhone or iPad

Like brothers who favor rival football teams, my colleague Matt Landis and I often spar over our respective technological preference for Apple vs. Google/Windows/Microsoft. Generally, I think of this as just that, a pair of rival paths.

Imagine my surprise when Matt sent me this article from Daring Fireball reviewing the Google Pixel 2. I assumed he was egging me on to follow his path of annually upgrading to the latest smartphone. While I do have a first-generation Pixel, I am not feeling the need to upgrade to the latest version. But he was after something much more nefarious… convincing me that our paths were not as different as I assumed. Continue Reading Can’t we all get along?

Many technology enthusiasts subscribe to the theory that to appear on the cutting edge they need to always upgrade to the latest version. The latest software patch, the latest device, etc. I, on the other hand, have always felt like an upgrade needed to give me something (although when I do make a move I tend to spend more than your average bear doing so). Continue Reading Yes, the “Feel” of Your Technology Matters

As Apple fans everywhere well know, the iPhone X is available for preorder on Friday, October 27 at 3:01 am EDT. If you followed my advice from last week by freezing your credit reports and you’re planning on preordering from Apple or your carrier of choice, make sure you temporarily unfreeze your credit reports if you’re the account holder. If you’re on a family plan, make sure that the account holder either does not have their credit reports frozen or goes through the process to unfreeze their reports. Most cell phones are purchased using an installment sale contract, and therefore require a credit report request. Continue Reading Preordering an iPhone X tonight? Unfreeze Your Credit Reports

In the wake of the Equifax data breach, there has been much discussion about the effects of the breach, and how to protect yourself if you were affected. Even though I confirmed that I was not affected by the breach through Equifax’s website, out of an abundance of caution I chose to freeze my credit reports with each of the three major credit reporting agencies, Equifax, Transunion, and Experian. You can check whether you were impacted by the Equifax breach here:

Although I’ve (thankfully) never been a victim of identity theft, I chose to freeze my credit reports because unfortunately I’ve witnessed clients who have experienced identity theft – it’s expensive, time-consuming, and can quickly ruin your financial independence. For a window into what can be involved in an identity theft case, check out the Federal Trade Commission’s Identity Theft website at  To me, the small headache of lifting the freeze when I want to open a new account is a worthwhile step to help avoid a devastating identity theft situation. Continue Reading How To Freeze Your Credit Reports