Artificial intelligence (AI) has become increasingly prevalent in our daily lives, from chatbots like ChatGPT to virtual assistants like Siri and Alexa. While AI has the potential to revolutionize industries and improve efficiency, it also comes with its own set of perils. In Pennsylvania, there are legal concerns surrounding the use of AI that should

The internet provides us with access to infinite information and helps us find answers in nearly every aspect of life. The second our pet starts acting weird, our car engine light goes on, or the toilet doesn’t flush properly, we immediately use Google to find the easy solution to our problem. Sometimes the very first

With the headlines coming out of the United States Supreme Court, I thought this would be a good time to write about the different courts that make up the American judicial system and how they work together. Let this be the start of a new blog series I’m calling Capturing the Courts, where I will discuss the different levels of state and federal courts and how cases work through each of the various court systems.

For this post, I will delve into the US Supreme Court (“the Court”) but will follow this up with a general overview of how the state and federal courts work together before digging into each specifically.

What is the US Supreme Court?

The United States Supreme Court was established by Article III of the United States Constitution to act as the highest court in the United States.

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The past few weeks have been challenging for everyone. We know that each of our clients has been impacted in different ways. As we work to help you with the questions and concerns that arise with new developments every day, rest assured that we are still here to help. Our three physical office locations are

Our firm regularly helps guide SCORE Lancaster-Lebanon’s clients as a part of their Simple Steps to Starting a Business workshop series. Last week was my turn participating in a panel discussion alongside a community lender, an accountant, an independent insurance broker, and a SCORE mentor. One of the key topics addressed by the panel was how to get the most out of a meeting with a professional for the first time.

The consensus of the panel’s recommendations was to be prepared. As an Eagle Scout, this was music to my ears, because “Be Prepared” is the Scout Motto. Regardless of whether you’ve completed 21 merit badges, “Be Prepared” is just a good concept to live by, and if you follow it, you’ll make the most out of your meeting or initial consultation with a lawyer.

Here’s how you can “be prepared” for your first meeting with an attorney: 
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Happy New Year from all of us at Russell, Krafft & Gruber, LLP. As we ring in the new year, remembering to write 20 instead of 19 when writing the date isn’t the only change  to be mindful of. As of January 1, 2020, many new laws, rules, and policies have taken effect that may impact you and your business.

Here’s a summary of a few of the key changes and links to additional information for several legal changes to be mindful of in 2020:

IRS Updates Standard Mileage Rate

On December 31, the IRS announced its new standard mileage rate for 2020: 57.5 cents per mile driven for business use, down one half of a cent from the rate for 2019.

Photo by Mikhail Pavstyuk on Unsplash

US Department of Labor’s New Overtime Rule

The Department of Labor’s new overtime rule went into effect as of January 1, which updates the Fair Labor Standard Act’s minimum salary thresholds necessary to exempt executive, administrative, or professional employees from minimum wage and overtime pay requirements.

The DOL estimates the changes will impact as many as 1.3 million employees. The change that will likely impact the most workers is raising the minimum salary requirement from $455 per week to $684 per week, or from $23,660 per year to $35,568 per year for a full-year worker. To learn more about the changes, check out the DOL’s press release on the final rule here.
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One of the most common issues I am asked about is what a small business can do about online criticism. Here are five practical tips any business can use to help manage their online reputation.

  1. Know What is Being Said About You

To effectively manage your online reputation, you need to know what is being said about your business. Keep an eye on the platforms that matter most to you. For a professional services business like mine, that means watching platforms like LinkedIn. But for other businesses Facebook, Twitter, or Amazon might be more important. And almost every business benefits from keeping an eye on Google’s reviews.

And try to keep an eye on what is being said in the news because many online newspapers allow comments to be posted after articles. We use Google Alerts to get automatic email notifications when our firm or attorneys are mentioned online.

  1. Respond, But Remember You Cannot Argue with Crazy

It is important not to ignore online criticism. But you also cannot argue with a crazy customer. Remember that the primary purpose of responding to an online critique is not to resolve that customer’s situation (more on that below). The purpose is so the rest of the world reading the criticism can see you responded in an empathetic and respectful manner. Use some form of “we are sorry to hear you had a bad experience,” but do not use a stock response. Craft each response based upon the criticism leveled. That shows you are aware of the concern and care about it.
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