As a business attorney, I try to understand my clients’ businesses and keep up with trends that may help my clients address problems they may encounter as their business grows. Three of my favorite podcasts that help me do that include Mac Power Users, which helps you get the most out of your technology, Cortex, which features business and productivity tips from independent content creators, and Free Agents, which discusses the trials and tribulations of starting your own business. On all three shows, the hosts have mentioned that they have hired virtual assistants to help them with various aspects of their growing businesses.
While browsing LinkedIn, I noticed that Frances Annis, a connection I met through the Southern Lancaster County Chamber of Commerce, had recently moved to a Lancaster-based virtual administrative support company called My Reliable Admin. Fran put me in touch with My Reliable Admin founder, Angie Mobarak, who explained that the company provides virtual administrative support to busy professionals and business across the country, utilizing technology and flexible plans and pricing to suit the needs of their clients.
Angie described My Reliable Admin’s approach to providing a positive client experience: “The VA (Virtual Assistant)/Client relationship hinges greatly on trust and communication. The highly responsive nature of our Assistants creates an in-person feel even though clients may reside in a different time-zone from their VA. Full transparency is also critical in building trust as our clients can always know how their Assistant’s time is being spent by viewing a task tracking portal we provide.”