Wrestlemania was this past weekend, and Linda McMahon is rumored to be stepping down as the head of the Small Business Administration.  I have a rule that when those two things happen in the same week, it is time to link back to my favorite blog post: How Your Small Business is Like Professional Wrestling.

My son and I are still watching wrestling.  And there are even more lessons you can learn from wrestling.  Here are more to add to the list:
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I recently attended a SCORE luncheon where the presenter commented that we live in a “VUCA” world. VUCA meaning volatility, uncertainty, complexity, and ambiguity. I’m typically not a huge fan of such corporate-speak, but in this instance I thought it was a perfect distillation of the daily challenges we all face personally and professionally.

There’s no better time than early January to consider your goals for the year. If you’re still debating your top New Year’s Resolution candidate, let me make a suggestion to survive this VUCA world: get a mentor.
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Back in July, Matt Landis updated us on several of the stories confirming Lancaster’s technology sector continued to thrive in 2018. As we close out the year, let’s look at a few more that made the news in our area during the second half of the year!

  • Think self-driving cars are still an early-stage

Russell, Krafft & Gruber, LLP is proud to sponsor the Junior League of Lancaster’s 16th Annual Author’s Luncheon featuring bestselling author, novelist and short story writer Alice Hoffman.  I am particularly excited about this event because I am an active member of the Junior League of Lancaster and I have the honor of chairing this year’s luncheon.

Ms. Hoffman’s most notable works include Practical Magic, its prequel, The Rules of Magic, and Dovekeepers, a New York Times bestseller.

The Author’s Luncheon will take place on Friday, November 30, 2018 at the Lancaster Marriott at Penn Square. The program starts at noon, but the doors will open at 11:00 AM leaving plenty of time to enjoy a book signing with Ms. Hoffman, raffle, silent auction and cash bar.  Tickets for the luncheon are $75.00 ($35.00 for students) and can be purchased on the Junior League of Lancaster’s website.
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What do robots and lawyers have in common? Although some might suggest there are a lot of less than stellar similarities, none of which apply to the fine attorneys of Russell, Krafft & Gruber, LLP, of course, they are both now able to engage in successful public debate. That’s right, a robot computer took on two humans, including the 2016 Israeli national debate champion, and won!

The program, called Project Debater, was developed by IBM and exists as a freestanding black computer that’s roughly the height and width of a person. Project Debater participated in two debates in front of an audience of mostly journalists. At the conclusion of each debate, the audience was asked whether the debate swayed their opinion on the topic. While the humans won the debate on government subsidies for space exploration, Project Debater successfully changed the mind of nine audience members regarding an increased use of telemedicine, winning that debate. 
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This post is part of our ongoing series exploring the impact of technology on legal issues. For an introduction to the series and a collection of the posts in the series, check out this post.

By now, everyone should be mindful of the dreaded “Reply All” feature (for the uninitiated: When is it appropriate to reply all? Mostly never). I have to agree, although “mostly never” might even be too often.

On a related note, did you ever accidentally hit “Send” before you’re ready? Me too. But I’ve adopted a new trick that might help you as well. When drafting a new email, the last information I add to the email are the recipients. That way, I’m paying particular attention to the autofill feature and making sure I’m ready to send and have the right people.

While sending email to unintended recipients remains a common problem, here are two more nuanced legal issues to consider relating to email:
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Yesterday afternoon I had the pleasure to attend SCORE Lancaster-Lebanon’s 2018 Small Business Awards Luncheon held at Millersville University’s Ware Center. This luncheon is always a great place to hear more of SCORE’s success stories. This year was no different.

SCORE provides our community with many resources for local entrepreneurs. These include providing free business counseling through its mentors, facilitating round-table discussions among local small businesses, and teaching educational workshops on how to start and improve a small business. SCORE’s workshops hold a special place in my heart because I have helped teach one of the workshop sessions for several years now (or perhaps more appropriately, I help translate the legalese of forming a corporation or LLC into an outline of what a small business owner should know).
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As a business attorney, I try to understand my clients’ businesses and keep up with trends that may help my clients address problems they may encounter as their business grows. Three of my favorite podcasts that help me do that include Mac Power Users, which helps you get the most out of your technology, Cortex, which features business and productivity tips from independent content creators, and Free Agents, which discusses the trials and tribulations of starting your own business. On all three shows, the hosts have mentioned that they have hired virtual assistants to help them with various aspects of their growing businesses.

While browsing LinkedIn, I noticed that Frances Annis, a connection I met through the Southern Lancaster County Chamber of Commerce, had recently moved to a Lancaster-based virtual administrative support company called My Reliable Admin. Fran put me in touch with My Reliable Admin founder, Angie Mobarak, who explained that the company provides virtual administrative support to busy professionals and business across the country, utilizing technology and flexible plans and pricing to suit the needs of their clients.

Angie described My Reliable Admin’s approach to providing a positive client experience: “The VA (Virtual Assistant)/Client relationship hinges greatly on trust and communication. The highly responsive nature of our Assistants creates an in-person feel even though clients may reside in a different time-zone from their VA. Full transparency is also critical in building trust as our clients can always know how their Assistant’s time is being spent by viewing a task tracking portal we provide.”
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Like brothers who favor rival football teams, my colleague Matt Landis and I often spar over our respective technological preference for Apple vs. Google/Windows/Microsoft. Generally, I think of this as just that, a pair of rival paths.

Imagine my surprise when Matt sent me this article from Daring Fireball reviewing the Google Pixel 2. I assumed he was egging me on to follow his path of annually upgrading to the latest smartphone. While I do have a first-generation Pixel, I am not feeling the need to upgrade to the latest version. But he was after something much more nefarious… convincing me that our paths were not as different as I assumed.
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